Fresh & Premium Quality Seeds Available – Grow Your Garden with Confidence! | Fast Delivery Across India | 100% Genuine Seeds | High Germination Guaranteed | New Varieties Added! Shop the Best Seeds at Unbeatable Prices | Growhaven.in – Your Trusted Destination for Home Gardening Seeds & Supplies
0
Home Privacy Policy

Privacy Policy

This Privacy Policy describes how KAPOOR COLLECTION and its affiliates (collectively "KAPOOR COLLECTION, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://growhaven.in/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to data protection and privacy laws. If you do not agree, please do not use or access our Platform.

Collection of Information:

  1. We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship and related information provided from time to time.
  2. Information collected includes but is not limited to: name, date of birth, address, telephone/mobile number, email ID, and documents shared as proof of identity or address.
  3. Sensitive personal data may be collected with your consent, such as bank account, credit/debit card information, biometric data (e.g., facial features), etc., in accordance with applicable laws.
  4. You have the option not to provide information by choosing not to use a particular service or feature on the Platform.
  5. We track your behavior, preferences, and other information you provide to improve services.
  6. We also collect transaction information and may share data with third-party business partners, governed by their privacy policies.
  7. Beware of fraudulent communications claiming to be from KAPOOR COLLECTION seeking sensitive data. Report immediately to law enforcement.

Usage of Information:

  1. Personal data is used to provide the services you request.
  2. You can opt-out of marketing communications where applicable.
  3. We use data to assist sellers, resolve disputes, inform about offers, customize experience, detect fraud, enforce terms, and perform surveys/marketing research.
  4. Your access to services may be affected if permission is not granted.

Security Precautions:

  1. We adopt reasonable security practices to protect your data against unauthorized access, disclosure, loss, or misuse.
  2. We use secure servers but transmission of data over the internet cannot be guaranteed completely secure.
  3. Users are responsible for protecting their account login credentials.

Data Deletion and Retention:

  1. You can delete your account from your profile settings, which will remove all related data.
  2. You can also request deletion by contacting us, but pending grievances, shipments, or services may delay this action.
  3. We retain your data only as long as required by law or legitimate business purposes, after which it may be anonymized for research purposes.

Your Rights:

  1. You can access, rectify, or update your personal data through the Platform’s functionalities.

Consent:

  1. By using the Platform or providing your information, you consent to the collection, use, storage, and processing of your data according to this Privacy Policy.
  2. If you provide data of others, you represent you have the authority to do so.
  3. We may contact you through SMS, calls, emails, or instant messaging apps for the purposes described.
  4. You can withdraw consent by writing to the Grievance Officer and mentioning "Withdrawal of consent for processing personal data".
  5. Withdrawal of consent is not retrospective and may restrict the use of services.

Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be notified to you as per applicable laws. Please check the Privacy Policy regularly for updates.